Refund & Cancellation Policy

We stand behind our products and want you to be completely satisfied. Here is our refund and cancellation policy.

1. 7-Day Satisfaction Guarantee

We offer a full refund within 7 days of activation if you are not satisfied with your purchase. No questions asked. Simply contact us on WhatsApp at +91 9210001115 or email mailtosimplitrade@gmail.com with your purchase details.

2. Eligibility for Refund

To be eligible for a refund: (a) the request must be made within 7 days of product activation; (b) you must provide your UPI transaction reference or payment proof; (c) the license key should not have been shared with others.

3. Non-Refundable Situations

Refunds will not be issued if: (a) more than 7 days have passed since activation; (b) the request is due to change of mind after extended use; (c) the software worked as described but did not meet your trading expectations; (d) the issue is due to your broker's API restrictions or network problems outside our control.

4. Refund Process

Approved refunds will be processed to your original payment UPI ID within 3–5 business days. We will confirm the refund via WhatsApp once processed.

5. Silver Plan (Free)

The Silver plan is free and does not involve any payment. No refund applies.

6. Partial Refunds

We do not offer partial refunds. If you purchased a bundle (Bronze or Gold) and wish to retain one product, a partial refund may be considered at our discretion on a case-by-case basis.

7. Cancellation

As our products are one-time lifetime licenses (not subscriptions), there is no ongoing subscription to cancel. Once activated, your license remains valid for life regardless of cancellation requests after the 7-day window.

8. Contact for Refunds

WhatsApp: +91 9210001115
Email: mailtosimplitrade@gmail.com